Privacy Policy - Personal Data Protection Act 2010

We take our customer's privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below. Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit our Website, www.blewmart.com and browse without having to provide your personal details. During your visit to our Website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account ("Account") with us on our Website and have logged on with your user name and password.

If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service.

Collection of Personal Information

We do not sell, or trade customer's personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group and to third parties for the purposes for which it was collected, as authorised and consented by you. For example, the conduct of sales transactions of a product of your choice on our Website.

When you register a account, or participate in any contest organized by us on our Website or social media page, the personal information we collect may include your:

• Name
• NRIC/Passport Number
• Delivery Address
• Email Address
• Date of Birth (Optional)
• Gender (Optional)
• Telephone Number
• Mobile Number
• Delivery Address
• Credit card details (optional) and payment methodology

Security of Your Personal Information

We ensure that all information collected will be safely and securely stored. We protect your personal information by: • Allowing access to personal information only via passwords

• Maintaining technology products to prevent unauthorised computer access
• Securely destroying your personal information when it is no longer needed for our record retention purposes.

Disclosure of Personal Information

We will not share your information with any other organisations other than our corporate group and those third parties directly related to and necessary for the purchase of products, delivery of the same and purpose for which you have authorised. In exceptional circumstances, we may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or required by the law. We are committed to complying with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and orders.

If you believe that your privacy has been breached by us, please contact Customer Service and we will resolve the issue.

Retention of your Personal Information

We will only retain your information for as long as necessary to fulfil our obligations in respect of the purposes specified herein and to all other purposes that are related thereto and/or purpose(s) for which it was collected or to comply with legal, regulatory and internal requirements.

Collection of Computer Data not necessarily Personal Information

We or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use our services and/or visit us.

Changes to the Privacy Policy

We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our Website. You should check this Policy each time you access our Website so as to be aware of the most recent applicable version of the Policy.

Accessing and Updating Your Personal Information

Please note that the accuracy of your personal information provided to us is essential. You are responsible for informing us about changes to your personal information or in the event you believe that the personal information we have about you is inaccurate, incomplete, misleading or not up-to- date.

You can access and update your personal information anytime by accessing your account on Website.

Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact Customer Service.

Counterfeit Policy

blewmart.com respects the intellectual property rights of others. The sale of fake products, replicas or counterfeits and the creation of any content that violates any intellectual property rights is illegal and prohibited on blewmart.com's mobile application and Website (collectively, the "Platform").

Counterfeit goods will be taken down and the accounts selling counterfeit goods will be subject to a range of enforcement actions, including restrictions and permanent suspensions to the accounts. It is each seller's responsibility to list and sell only authentic products. If you suspect a product's authenticity, report it.

Together we can:

1. create a safe Platform where blewmart.com are protected from purchasing counterfeits or unauthorised goods
2. protect rights holders from copyright or trademark infringements.

Prohibited & Restricted Good & Services Policy

It is Seller's responsibility to ensure that their proposed item complies with all laws and is allowed to be listed for sale in accordance with our terms and policies before listing the item on the selling platform. For the Sellers' convenience, we have has provided below a non-exhaustive guideline on prohibited and restricted items that are not allowed for sale on the Website. We will update this guideline from time to time where necessary. Please visit this page regularly for updates.

Prohibited & Restricted Items

1. Animal and wildlife products (including, without limitation, wild animals)
2. Artifacts and Antiquities
3. Counterfeit currency and stamps
4. Credit and debit cards
5. Currency including, without limitation, digital currency
6. Drugs, medicines (prescribed or non-prescribed), drug-like substances and associated paraphilia
7. Telecommunication equipment that has not been registered with the Malaysian Communications and Multimedia Commission (MCMC), and electronic surveillance equipment and other similar electronic equipment such as cable TV de-scramblers, radar scanners, and traffic signal control devices, wiretapping devices and telephone bugging devices
8. Embargoed goods
9. Firearms, weapons such as pepper spray, replicas, and stun guns, etc.
10. Prohibited Food: For the safety of our Users, Sellers may not list the following food and food-related items on our Website
    • Listings containing medicinal claims - that is, a claim that the item is intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease in humans and/or animals, contraception, inducing anaesthesia or otherwise preventing or interfering with the normal operation of a physiological function, whether permanently or temporarily, and whether by way of terminating, reducing or postponing, or increasing or accelerating, the operation of that function or in any other way (for example, pharmaceutical drugs, contact lenses, misbranded dietary supplements)
    • Noxious food items - Food which contains any prohibited substances or substances in excess of permitted proportions, adulterated food without fully informing Buyer at the time of sale of the nature of the transaction
    • Non-pasteurised dairy products
    • Wild mushrooms
    • Any other food items hazardous to human health.
11. Food not falling into the Prohibited Food category above must adhere to these minimum standards and guidelines
12. Expiration dates – all food items must be clearly and properly labelled with an expiration or "use by" date. Expired food items must not be listed
13. Sealed containers – all food and related products sold on the Website should be packaged or sealed to ensure that Buyer can identify evidence of tampering or defect
14. Perishable food items - Sellers who list perishable items should clearly identify in the item description the steps that they will take to ensure that the goods are properly packaged.
15. Government or Police related items such as badges, insignia or uniforms
16. Human parts or remains
17. Lock-picking devices
18. Lottery tickets
19. Pesticides
20. Potentially infringing items: Items including but not limited to replicas, counterfeit items, and unauthorized copies of a product or item which may be in violation of certain copyrights, trademarks, or other intellectual property rights of third parties.
21. Slot machines
22. Recalled items
23. Shares, stock, other securities and stamps
24. Tobacco or tobacco-related products, including without limitation electric cigarettes
25. Obscene, seditious or treasonous materials
26. Publications, books, films, videos and/or video games that do not comply with applicable laws in the country of sale and/or delivery
27. Stolen goods
28. Mislabelled goods

And any other items illegal or restricted in the jurisdiction of the Buyer and/or the Seller or which otherwise encourage illegal or restricted activities.

If you have more questions, you can contact us at contact here

Reporting act of infringement/violation

Intellectual Property rights of others in the industries as well taken care of. Thereby, posting content that infringes another party's intellectual property is strictly disallowed under our Terms and Conditions.

Note: This page is intended for intellectual property rights owners and their authorised agents to report alleged intellectual property infringements. If you believe that content on Pakkam.com.my violates another party's intellectual property rights, you should contact the rights owner directly and they can determine whether to report the infringement to us.

To report an infringement, you can submit a request via our Contact Form and attach the completed IP Infringement Report. By submitting the IP Infringement Report, you represent and warrant that the alleged infringing material is not authorised by the intellectual property rights owner, its agent, or the law, and the information provided in the IP Infringement Report is accurate.

Template IP Infringement Report

1. The particulars of the person furnishing this notice (the complainant) are as follows:
   1. Full name:
   2. Organisation:
   3. Designation:
   4. Address:
   5. Address for service in Singapore (if you are not a resident in Singapore):
   6. Telephone number:
   7. Electronic mail address:
2. The particulars of the owner of the intellectual property referred to in paragraph 3 below, on whose behalf this notice is furnished, are as follows: a. Name: b. Address:
3. The particulars of the intellectual property in respect of which is alleged to have been infringed are as follows:
   [Note: Please provide sufficient particulars to identify the intellectual property and the description of the alleged infringement.
4. The particulars of the electronic copy alleged to be an infringing copy of the intellectual property referred to in paragraph 3 are as follows:
   [Note: Please provide sufficient particulars to identify and locate the electronic copy alleged to be an infringing copy of the intellectual property referred to in paragraph 4, including the listing URLs for each infringing item in separate rows e.g. https://xxxxx.com/x/xxxxxxx.
5. The complainant requires you to remove or disable access to the electronic copy referred to in paragraph 4
6. The complainant, in good faith, believes that the electronic copy referred to in paragraph 4 is an infringing copy of the intellectual property referred to in paragraph 3
7. The information in this notice is accurate.
8. The complainant: a. is the owner of the intellectual property referred to in paragraph 4; or b. is authorised to act on behalf of the owner of the intellectual property referred to in paragraph 3. (1) * (1) Please provide proof of authorisation from the owner of the intellectual property referred to in paragraph 3 below.
9. The complainant submits to the jurisdiction of the courts of Singapore for the purposes of any proceedings related to this report.
* Please delete as appropriate. Date: Signature:

Community Guideline

At Blewmart, we believe in empowering communities to be technologically savvy. Therefore, efforts are being initiated then and now. That's gave birth of the first ever Indian e-commerce online platform, blewmart.com. As we continue to fill our lives with more meaningful things, we want pakkam to be a perfect destination of users for purchasing goods and services online. As we care of the community, we have established Community Guideline so that everyone protects these amazing communities.

Abide the Law

- Remember always to abide to the requirement of the laws in offering products that need to be sold. Prohibited products and services can lead to the promoting of illegal activities.

Be Caring & Friendly

- Being respectful and polite will boost the platform and establish harmony marketplace and encourage more users.

Don't Scam

- Scamming becomes more trending especially in online businesses. Thus, this inappropriate action will result in lack of trust by the communities in purchasing online.

Review Genuinely

- Leaving a review honestly and correctly will allow room for improvements if any default in the products or services. False review will be turned down other purchasers on the platform

Be responsible

- Treat others as you would like to be treated. For example, if both parties have already committed to a deal, it wouldn't be nice to withdraw from it just because someone offered a better deal.

Don't be bizarre

- Inappropriate requests or remarks will make another person uncomfortable.

Resolved Dispute Professionally

- Disputes and misunderstanding can be resolved professionally instead of threatening.